Who’s Charlie?
I’m Charlie, part of the five-star team at John Stevenson — a homeowner’s best friend, just like me! My friends at Rancho Coastal Humane Society know me as friendly and loyal. I love to catch frisbees and get treats and pets. I also love visiting all of my adoptable friends at RCHS! I’m honored to have the John Stevenson Homeowner Membership named after me!
You Get All Exclusive Benefits For Just $12.99/Month
Free Evaluations
In addition to annual evaluations for plumbing, heating, A/C, and drains*, we’ll waive all regular evaluation charges when you call in for service, repair, or installation work.
Priority Scheduling for Emergencies
Your emergency is our top priority. We’ll give you the first available priority for your urgent needs!
100% Satisfaction Guarantee
John Stevenson is committed to providing you with professional, timely, Five Star Guaranteed service.
Service and Repair Work Discounts
10% savings on all service and repair work performed.
SafetySavingsPeace of MindCharlie’s Care Club is an exclusive benefits package for our customers, which includes:
- Up to FOUR in-home evaluations per year
- One annual furnace evaluation and tune-up
- One annual A/C evaluation and tune-up
- A standard filter change with each HVAC system check
As a Charlie’s Care Club member, you also receive…
- One annual whole home plumbing evaluation, including analysis, adjustment, lubrication, cleaning, and testing of all accessible
plumbing systems - One drain snaking service through an exterior accessible cleanout
- A no-charge sewer camera inspection of your main sewer line
Why Become a Member?
- Membership helps ensure your heating, cooling, plumbing, and drain systems are in top working order for better reliability, efficiency, and safety. Members receive a variety of advantages to keep their home systems running smoothly and avoid costly emergency repairs and replacements.
- It’s not new news,but performing your home’s annual evaluations can extend the life of your systems.
- Good news.We’ll remind you when evaluations are due so you don’t have to remember.
- Filter change included.We include a filter change twice a year to keep your systems operating optimally.
- Preferred service.You’ll receive the highest priority when booking your appointments.
- Existing client discounts.By being a valued member of our service agreements, you receive an automatic 10% discount on all service and repair work, as well as annual VIP savings offers.
Air Conditioning
Multi-point systems and safety check including:
- Standard filter change
- Full system evaluation
- Check fuses and amperage
- Assess contractors, T stats, and condensate drains
- Level 1 cleaning
Drains
Performing regular drain maintenance can help to prolong the life of your drain systems, eliminate foul odors, and help prevent overflows and flooding.
(Up to 75 feet through an exterior accessible clean out only)
Furnace
Multi-point systems and safety check including:
- Standard filter change
- Full system evaluation
- Check blower motor and heat exchanger
- Clean sensors & evaluate air quality
- Check thermostat
Plumbing
- Water heater sediment flush, or tankless descale + Test water quality
- Check water pressure
- Evaluate gas supply lines
- Assess all visual plumbing systems for leaks
- Evaluate water shut off valves — including main house shut off
We’re Here to Help
If you’d like to learn more about what John Stevenson Plumbing, Heating & Air is doing to keep our customers and communities safe, give us a call.
What Makes Us a Community Name?
Benefits of Working with Our Expert Team
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Drug Tested & Background Checked Technicians
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Upfront Pricing — You’ll Never Pay More Than You’re Quoted
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Expert Advice From Professional, Licensed and Certified Technicians
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We Stock Enough Parts in Our Trucks to Do 93% Of Repairs on the Spot
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Flexible Scheduling - Ask About Same-Day or Emergency Service
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5 Star Service Guarantee Includes Service Tailored to Your Needs & Budget
Hear From Our Customers
Expertise isn't the only thing we have gained over the past three decades - check out our loyal customer base!
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“The thing about John Stevenson Plumbing is that it is simply the best company of its type in the region. The technicians are smart, personable, always courteous and helpful, knowledgeable and fun to get to know. They do their jobs on time and on budget and”- John H.
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“I would highly recommend them. Representative Luis came out today to provide service for my air conditioner.”- Sandy M.
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“From the initial phone call to the final “goodbye” as they depart your property, they provide an exceptional experience across all touch-points.”- Kaan K.
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“I have dealt with a lot of HVAC companies and this experience was one of the best so far.”- Nicholas D.
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“Hot water heater went out day before New Year's Eve with a full house. Taylor was not able to fix the old heater, explained and showed us why and gave us options on new systems.”- Michele B.
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“They did a fantastic job advising us on replacing our air conditioning unit.”- Judy T.
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“Victor and JP were both very professional and knowledgeable about the work they had to perform to repair the air gap hoses and the refrigerator water valve.”- Arezo F.
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“Excellent customer communication and service. The maintenance is easy to schedule, they are on-time and work quietly.”- Bill B.