What to Expect
What to Expect at John Stevenson Plumbing, Heating & Air
Need an Air Conditioning Service? Here’s What You’ll Receive From Us
An air conditioning service can feel intimidating, but the team at John Stevenson Plumbing, Heating & Air is here to make the process simple and stress-free. We believe in clearly explaining What to Expect before your appointment so you feel confident and comfortable from start to finish. As our customer, we genuinely care about you and your home, which is why we take the time to walk you through What to Expect during your service visit and answer any questions along the way.
- Thorough diagnostics: We thoroughly check your entire system to figure out the true source of your problem
- Honest assessments: We go over your problem with you to help you better understand your issue.
- Options when possible: We work with you to offer details and options so you can make the best decision
- Constant updates: If we ever uncover anything else that concerns us, we’ll let you know and help you make any service adjustments necessary
- Immediate approval: With your approval, we’ll get started on your project the very same day when possible.
- 24-hour check-in: When our service is done, we’ll reach out to you within 24 hours to make sure you’re completely satisfied. If you aren’t, we’ll do what it takes to make things right.
Let us exceed your expectations with a world-class air conditioning service! Call (760) 276-6690 to schedule an appointment with John Stevenson Plumbing, Heating & Air today.
Always Close By
Providing Service 6 Days a Week. Monday – Sunday, 8:00 AM – 7:00 PM
You can rely on us for fast, effective services. As part of our 5 Star Service Guarantee, we promise to value your time, provide knowledgeable technicians, and dedicate ourselves to your full happiness with all of our services.
Serving San Diego County and Orange County
The Appointment Process
When you make an appointment with John Stevenson Plumbing, Heating & Air, you’re putting your home in great hands. We have more than 30 years of experience in business, and we offer a tremendous combination of elite craftsmanship and customer-focused solutions for every job we take, small or large.
When the time for your appointment arrives, our friendly technicians will show up on-time and set to work diagnosing any problems with your cooling system. Once we have done a thorough diagnostic investigation, we provide you with a comprehensive report that includes our genuine, honest recommendations for what to do next. We’re happy to answer any questions about your system or our proposed solutions, and we always provide upfront pricing before any work is started. We believe in transparency and show you a full breakdown of the costs so there are no hidden fees.
What Makes Us a Community Name?
Benefits of Working with Our Expert Team
Drug Tested & Background Checked Technicians
Upfront Pricing — You’ll Never Pay More Than You’re Quoted
Expert Advice From Professional, Licensed and Certified Technicians
We Stock Enough Parts in Our Trucks to Do 93% Of Repairs on the Spot
Flexible Scheduling - Ask About Same-Day or Emergency Service
5 Star Service Guarantee Includes Service Tailored to Your Needs & Budget
Frequently Asked Questions
What's a Pre-Installation Evaluation? Does My New A/C Need One?
In short, yes. A first step is conducting an energy audit to determine the energy load for your home. Calculating the load tells the experts at John Stevenson Plumbing, Heating & Air how much heat your house gains throughout the day & what size air conditioner will work best to keep it cool. This is critical as most A/C installation issues stem from an improperly-sized air conditioning unit.
Is Your Home's Ductwork & Design Able to Handle a New A/C System?
Often your old, existing ducts can’t handle the airflow of a newly installed air conditioner. Any upgrades to accommodate a new system will likely increase the cost to install an A/C unit, but will ultimately help you avoid costly, high energy bills & hot rooms in the future.
What Type of Central A/C Unit Should I Install?
Here’s where the load calculation comes into play, as you want to pick the right size A/C unit to install – either too big or too small of an A/C unit can lead to costly repair or replacement down the road. Call the HVAC professionals at John Stevenson Plumbing, Heating & Air, they’ll know which A/C unit is perfect to install in your home at the lowest price.
How Much Does it Cost To Get My Air Conditioning Unit Installed?
The price of replacing your air conditioning unit depends a lot on the size of the unit you need to fit the size of your house. But no matter what unit you pick out for your home, ask an expert at John Stevenson Plumbing, Heating & Air for fast answers & reliable service. Trained technicians can come to your house to give you an upfront, transparent installation report, as well as consult you on what unit your home will need.
Why Would My Air Conditioner Stop Working?
Breakdown of your home A/C unit can stem from many different things, from an electrical issue to the compressor being misaligned or broken. Luckily for you, the team at John Stevenson Plumbing, Heating & Air is trained in diagnosing the problem and presenting you with a competitive price to fix or replace and install your new A/C unit.