Accessibility Statement
We are committed to making our website usable for everyone, including people with disabilities.
Last updated: June 24, 2026
John Stevenson Plumbing, Heating & Air is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to John Stevenson Plumbing, Heating & Air’s website.
Our Commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Measures We Take
- Designing with sufficient color contrast and clear, readable typography
- Providing text alternatives for meaningful images
- Supporting keyboard navigation and visible focus indicators
- Using semantic, structured headings and descriptive links
- Respecting reduced-motion preferences for animations
- Reviewing new pages and features with accessibility in mind
Conformance Status
We consider our website to be substantially conformant with WCAG 2.2 Level AA. “Substantially conformant” means that most of the content meets the standard, though some portions may not yet fully conform. We are actively working to identify and resolve any remaining issues.
Compatibility & Known Limitations
Our website is designed to work with current versions of major browsers and common assistive technologies such as screen readers. It is best experienced with up-to-date software.
Some content provided by third parties (for example, embedded booking, financing, chat, mapping, or review tools) is outside our direct control, and we cannot guarantee its accessibility. Where possible, we offer an alternative way to access the same information or complete the same task — just contact us.
Feedback & Contact
We welcome your feedback on the accessibility of our website. If you encounter a barrier, need information in an alternative format, or want to request assistance completing a task, please contact us:
John Stevenson Plumbing, Heating & Air
2748 Loker Ave W, Carlsbad, CA 92010
Email: info@johnstevensonplumbing.com
Phone: (760) 276-6690
We aim to acknowledge accessibility feedback within 3 business days and to resolve reported issues as quickly as is reasonably possible. When you contact us, please describe the issue, the page address, and the browser or assistive technology you were using so we can help more effectively.
Ongoing Effort
Accessibility is an ongoing effort. We periodically review our website and update this statement as improvements are made. This statement will be revised as our accessibility practices evolve.