Charlie's Care Club
Smart-sensor monitoring, monthly health reports, and real savings — maintenance that protects your plumbing, heating, and air all year long.
Comfort without the guesswork
Charlie's Care Club pairs routine professional maintenance with smart sensors that watch your system between visits. You get monthly health reports, early alerts, and credits that build toward your next big repair or upgrade — so small issues get caught before they become costly breakdowns.
Charlie's Credits
Credits applied to your account every month — grow them over time toward your next major HVAC expense.
System Performance
On-demand insight into how well your system is running.
Water & Freeze Alerts
Catch leaks early with real-time alerts.
Live Technician Chat
Instant support from a real technician in the app.
Track Filter Life
Save energy and reorder filters at a discount, right from the app.
Schedule Service
View and manage upcoming service or add tune-ups anytime.
Catch small issues before they become costly repairs
Every Charlie's Care Club membership includes professionally installed smart sensors that monitor your system 24/7 and send alerts straight to your phone.
Comfort Sensor
Monitors your supply air to analyze how well your system is performing.
Filter Sensor
Tracks air filter life and alerts you the moment a replacement is needed.
Water Sensor
Sends early water & freeze alerts to help prevent costly water damage to your home.
Choose Your Plan
Two simple tiers. Both include smart sensors, monthly health reports, and Charlie's Credits toward your next equipment purchase.
Standard
- Smart Sensors & professional installation
- Monthly System Health Reports
- App access with live tech chat
- Priority scheduling
- Low after-hours rates
- 2-year repair parts & labor coverage (after first full year)
- Virtual visits as needed
- Air filter tracking & in-app reordering
Pro
Just $9/month after your $10 monthly credit
Everything in Standard, plus:
- Up to $2,500 credit on a new HVAC system replacement
- Up to $1,000 credit on a qualifying water heater replacement
- Up to $2,500 credit on sewer repair or replacement
- Annual A/C & heating inspections
- 1 complimentary chemical water-quality analysis
- 1 complimentary drain cleaning per year
- Never pay an overtime charge
- 10% service repair discount
- One complimentary camera inspection on main sewer line
View the full Charlie's Care Club plan details (PDF)
Pricing for additional systems is $9 (Standard) and $19 (Pro); Charlie's Credits accrue the same on all plans for additional systems. Charlie's Credits may be applied to any major HVAC expense over $5,000; the $50 sign-up credit can be used toward any repair. 24-month subscription minimum with a $120 cancellation fee per system. CA #588895.
Ready to join Charlie's Care Club?
Book online and your request goes straight to our team, or call and we'll help you pick the right plan for your home.