SMS / Text Messaging Terms
The terms for our text-messaging program — what we send, how often, and how to opt out at any time.
Last updated: June 25, 2026
These SMS Terms describe John Stevenson Plumbing, Heating & Air’s text-messaging program. By providing your mobile number and checking the consent box on one of our forms, you agree to these terms. Your consent is not a condition of purchasing any product or service.
Program Description
When you opt in, John Stevenson Plumbing, Heating & Air may send you text messages related to your service request — including appointment confirmations and reminders, technician arrival updates, follow-ups, estimates, and account or service notifications. If you separately opt in to promotional messages, we may also send occasional offers.
How to Opt In
You opt in by providing your mobile number and checking the SMS consent box on a form on this website, or by texting us first. We do not add anyone to text messaging without their express consent.
Message Frequency
Message frequency varies based on your interactions with us (for example, around a scheduled appointment you may receive several messages). Recurring messages may be sent.
Message & Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. John Stevenson Plumbing, Heating & Air does not charge for the messages, but your carrier’s standard rates will apply.
How to Opt Out (STOP) & Get Help (HELP)
You can cancel at any time by replying STOP to any of our text messages. After you send STOP, we will send a final confirmation message and will not send further texts unless you opt in again.
For help, reply HELP to any message, or contact us at (760) 276-6690 or info@johnstevensonplumbing.com.
Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
Privacy
We respect your privacy. John Stevenson Plumbing, Heating & Air does not sell or share mobile opt-in information or consent with third parties for their own marketing. See our Privacy Policy and Terms of Service for details.
Contact Us
Questions about our messaging program? Contact John Stevenson Plumbing, Heating & Air at (760) 276-6690 or info@johnstevensonplumbing.com.